Mister Auto has developed its own brand BÖLK. BÖLK products offer you the best value for money with over 20,000 references for all brands and models. And since customer satisfaction is our top priority, we not only sell discounted parts; we also deliver them to your garage or home quickly and safely! Mister Auto ensures that your order is processed and delivered instantly nationwide so you can get back on the road as soon as possible.
We offer a wide range of payment methods. All our listings require immediate payment. We use an automated ordering system. Once we receive an order, it cannot be canceled.You will need to refuse delivery for a return or accept the item and send it back to us. Most orders will be delivered within 5 working days. Please note that we will only start processing your order after receiving your payment. If you paid by bank transfer, we regret to inform you that we cannot guarantee same-day shipping due to the slightly longer processing time of your payment by the bank.
From that point on, you can track your order with your tracking number via the carrier's website provided. We do everything possible to ensure your order reaches you within the announced timelines. However, circumstances beyond our control may cause delays once the package is taken over by the carrier. In this case, our liability cannot be engaged. If we anticipate shipping more than 48 hours after receiving your payment, you will be informed immediately.
At Mister Auto, your satisfaction is our priority. However, in the case of order cancellation or product return, please consult our general conditions. All products must be returned in a resalable condition, accompanied by the original packaging and all documentation provided.
Please return your item(s) in the original packaging and ensure that all packaging is well packed. You must include a copy of your delivery note with your items, as this is proof of purchase. Otherwise, your refund will be delayed.
Please contact us for the return address - do not return to the address on the sales invoice. Any item returned without authorization will be rejected! Mister Auto will not accept any responsibility for loss or damage to goods in transit, please ensure that the insurance coverage option is taken where possible. Upon receipt, all products will be inspected and at our discretion, credit may be denied.