Orders received after 2 PM may be shipped the same day or the next business day at the latest. We will not be able to change your delivery address.
If you select the express shipping service, please ensure that your address and phone number are updated. If the address or phone number is incorrect, the customer will be responsible for delays and additional costs in case of. Order processing and specific buyer recommendations.
We use an automated order processing system to expedite the shipping process. Valued is automatically and systematically included in the package. If you have a special request, please send it before placing an order and wait for our confirmation. What are your shipping costs? We offer tracked shipping for any order to mainland France. Detached is also offered for overseas territories and charged 5.99?to the rest of the. A larger item battery, keyboard, ? I ordered and paid for the item and now want to send it to a different address. Once you have placed an order, we cannot change your delivery address.
Please do not request an address change after placing an order. How can I change the delivery address? Order, then choose your new delivery address when ordering. I just bought the item and no longer need it or I bought the wrong item.Can you cancel or delete? We will do our best to cancel or stop preparing the order if it is still possible. Indeed, we have an automated order processing system, and your request may come in while the. Order is already being processed, even if this is not yet visible on the site.
We will respond to messages in the order they arrive, prioritizing cancellation requests. Subject "About: Item" or "I have a question about using the item" cannot be processed. Please do not send multiple messages, as this increases the response time for both you and other customers. We will be happy to assist you. What is and what is not covered by the warranty? The warranty covers manufacturing defects as well as technical defects and defective items upon arrival. This warranty excludes any damage or misuse caused by the user, improper use as well as normal wear and tear. What happens if the goods are damaged during transport? Please carefully check your products upon delivery. If the package is damaged, you must inform the delivery person and mention a damaged package or check the "Not checked" box when signing for delivery. If you have received damaged goods during transport, you must report this to us within 48 hours of. We will not accept any claims for damages outside this timeframe. I ordered an item and no longer need it.Can I return it and get a refund? We accept returns for a refund within 30 days. The buyer is responsible for paying return shipping costs. The item has a manufacturing defect, how can we proceed now? Return instructions will be provided to you.
If you return the item, you must send it back with a copy of the invoice/delivery note and indicate the reason for. It is the customer's responsibility to pay for return shipping regardless of the reason. Customer satisfaction is important to us, and we strive to provide quality products and services. If you have any other questions/concerns, feel free to contact us beforehand. We will do our best to.
Provide a quick solution to your problem. We are open to suggestions for improving our services, and we ask that you give us the opportunity to help you. Before leaving negative or neutral feedback.